FAQ

Do you offer refunds?

 Yes! If your item arrives defective, incorrect, or doesn’t show up, you may be eligible for a refund or reshipment. We’ve got your back—just reach out.

 Do I get tracking info?

Absolutely! Once your order ships, you’ll receive a confirmation email with your tracking number and a link to monitor your delivery status.

Can I cancel or change my order?

We process orders quickly to ensure fast delivery. If your order hasn’t been shipped yet, we can assist with changes or cancellations. Once shipped, we’re unable to make changes.

What is DropDeck?

DropDeck is an online marketplace that connects you with top-quality products shipped directly from trusted suppliers. We focus on trending, affordable items delivered straight to your door—no middlemen, no hassle